Went there for lunch today. Two ladies working behind the counter. One lady with a subway shirt on was sitting out in the eating area with her 3 yr old watching some kiddie show on the phone at volume 10, and a guy in the back doing nothing. We noticed when we got there, the bread was over cooked. I noticed one of the ladies behind the counter telling the lady in the sitting area that she did not set the time correctly. Meanwhile the older lady waiting on me was super slow and no one was helping her. I asked for a tuna, and she said make it correctly. Once she finished, we went to checkout. While this was going on, the line was almost to the door. When checking out and explaining to her that we wanted 2 cookies instead of chips, she understood, but I believe she looked overwhelmed with everyone coming in. I asked for a lid for my drink and I knew she was busy so I asked if they were located in the cabinet and she told me she would have to get them. Well I never got a lid. Until they improve in management you don’t want to eat here unless you just want to wait.